For the past three days, subscribers of MTN has been experiencing difficulties in making or receiving calls as poor service mar free flow of communication amongst subscribers using MTN lines. A cross section of Nigerians who spoke with our correspondents describe the situation as “fraudulent and illegal, a situation where you will be charged for the services that were not rendered”
Kabir Aliagan, a 42 years old residence of Abuja stressed the need for Nigeria Communication Commission, NCC to caution the communication industry over poor services. Aliagan noted that MTN would have noticed the abysmal nature of its service and instead of upgrading it immediately or ensure that peoples call cards were not deducted, it continues to deduct subscribers money without equivalent service.
In his view, Paul Ikechukwu, 59, chides the” NCC for allowing communication industries to defraud Nigerians” Ikechukwu, noted that “he recharged his phone with N750 MTN yesterday and today the money is gone and non of the calls he made was adequately successful”
Bisola Muraina,35, was very angry when she vouches never to use MTN line again. According to her “I have removed my MTN line and replaced it with Etisalat. This MTN is nothing but a fraud. How would you be paying for the poor service. I’m I supposed to be responsible for MTN failure? If Nigeria is too big for them they better go back to their South Africa”
Malabu Baba from Keffi Nassarawa state also bares his mind by chiding the self acclaimed fastest growing network in Africa when he describe the poor service as too frequent and recurrence in his area. According to Malabu, there is no month that Nassarawa will not experience poor network for at least one or two days.
Hammed Olookoba from Agege, Lagos told SECURITY MONITOR that MTN service has remained poor in his area for the past one week. The situation Olookoba explained made him to jettisoned his MTN line for other service provider.
From North to East, South to West, it appears the story is the same as Nigerians lament bad communication signal from the country’s famous communication industry, MTN